Novotel. Sally fitzgibons
Project Overview
Client: Novotel Hotel
Campaign: InBalance Campaign β In-Room Training & Wellness Launch.
Role: Photography & Creative Direction
Scope: Brand campaign imagery
Deliverables: Still imagery for multi-channel brand use
Location: Sydney, Australia
Markets: Australia & New Zealand
PROJECT overview
A national campaign for Novotel Hotels launching the InBalance by Novotel wellness initiative, fronted by ambassador and professional surfer Sally Fitzgibbons.
The campaign introduced:
β’ In-room training videos led by Sally
β’ Health-focused room upgrades
β’ Gym and recovery offerings
β’ A repositioning of Novotel as a wellness-conscious hotel brand
THE OBJECTIVE
To visually position Novotel as a credible, performance-aligned hospitality brand β not just a place to stay, but a place to maintain momentum.
The imagery needed to:
β’ Align authentically with Sallyβs athletic credibility
β’ Showcase practical in-room training functionality
β’ Highlight health room amenities
β’ Connect wellness with travel and family life
β’ Function across digital, ambassador and brand channels
This was about embedding fitness and wellbeing into the guest experience β without losing warmth or approachability.
Challenges & Planning
The shoot required careful coordination across:
β’ Ambassador scheduling
β’ Active hotel environments
β’ Rooftop and gym access
β’ In-room spatial limitations
β’ Capturing both performance and lifestyle moments
We needed to create dynamic athletic imagery within operational hotel spaces while maintaining brand polish and consistency.
Lighting and composition were key β particularly in smaller room environments where movement had to feel powerful, not constrained.
Role & Responsibilities
.I led the photographic execution of the campaign, working closely with the Novotel marketing team to interpret and deliver the visual direction.
In addition to photography, I provided full campaign support including:
β’ Creative interpretation of the wellness brief
β’ Ambassador on-set direction
β’ Team build and crew coordination where required
β’ Location planning within operational hotel environments
β’ Schedule management across multiple spaces (rooms, gym, rooftop)
β’ Production oversight to ensure efficient, on-brand execution
The aim was to deliver a cohesive visual campaign that supported both the ambassador and Novotelβs broader wellness positioning β without disrupting live hotel operations.
Creative Approach
The visual strategy centred on four key pillars:
Performance Credibility
Movement-driven compositions that reflected Sallyβs elite athletic identity β strong, dynamic and controlled.
Lighting Precision
Studio lighting was used across nearly all setups to create a consistent, balanced βsunlitβ look β particularly when shooting in darker hotel rooms during full daylight hours.
This ensured continuity across locations, times of day and room types.
Functional Wellness
Clear visibility of in-room training equipment, branded mats and gym spaces β making the program feel practical and accessible.
Lifestyle Balance
Moments of warmth and recovery β healthy meals, family interactions and city views β reinforcing that wellness integrates naturally into travel.
DELIVERABLES
The final image suite supported:
β’ Launch marketing for InBalance by Novotel
β’ Digital and website rollout
β’ Social and ambassador-led promotion
β’ In-room training video support assets
β’ Broader brand wellness positioning
Assets were designed to function as both hero campaign imagery and modular marketing content.
Outcome
The campaign strengthened Novotelβs positioning as a wellness-conscious hospitality brand, aligning with Sally Fitzgibbonsβ performance credibility while maintaining accessibility for everyday travellers.
The imagery created a cohesive visual identity for the InBalance initiative β bridging elite athletic performance with practical guest experience
CLIENT FEED BACK:
βThe images are amazing! The Team Sally and I love them.β
Jessica ROBERTS.
Marketing manager, Novotel.