Novotel. Sally fitzgibons
Project Overview
Client: Novotel Hotel
Campaign: InBalance Campaign — In-Room Training & Wellness Launch.
Role: Photography & Creative Direction
Scope: Brand campaign imagery
Deliverables: Still imagery for multi-channel brand use
Location: Sydney, Australia
Markets: Australia & New Zealand
PROJECT overview
A national campaign for Novotel Hotels launching the InBalance by Novotel wellness initiative, fronted by ambassador and professional surfer Sally Fitzgibbons.
The campaign introduced:
• In-room training videos led by Sally
• Health-focused room upgrades
• Gym and recovery offerings
• A repositioning of Novotel as a wellness-conscious hotel brand
THE OBJECTIVE
To visually position Novotel as a credible, performance-aligned hospitality brand — not just a place to stay, but a place to maintain momentum.
The imagery needed to:
• Align authentically with Sally’s athletic credibility
• Showcase practical in-room training functionality
• Highlight health room amenities
• Connect wellness with travel and family life
• Function across digital, ambassador and brand channels
This was about embedding fitness and wellbeing into the guest experience — without losing warmth or approachability.
Challenges & Planning
The shoot required careful coordination across:
• Ambassador scheduling
• Active hotel environments
• Rooftop and gym access
• In-room spatial limitations
• Capturing both performance and lifestyle moments
We needed to create dynamic athletic imagery within operational hotel spaces while maintaining brand polish and consistency.
Lighting and composition were key — particularly in smaller room environments where movement had to feel powerful, not constrained.
Role & Responsibilities
.I led the photographic execution of the campaign, working closely with the Novotel marketing team to interpret and deliver the visual direction.
In addition to photography, I provided full campaign support including:
• Creative interpretation of the wellness brief
• Ambassador on-set direction
• Team build and crew coordination where required
• Location planning within operational hotel environments
• Schedule management across multiple spaces (rooms, gym, rooftop)
• Production oversight to ensure efficient, on-brand execution
The aim was to deliver a cohesive visual campaign that supported both the ambassador and Novotel’s broader wellness positioning — without disrupting live hotel operations.
Creative Approach
The visual strategy centred on four key pillars:
Performance Credibility
Movement-driven compositions that reflected Sally’s elite athletic identity — strong, dynamic and controlled.
Lighting Precision
Studio lighting was used across nearly all setups to create a consistent, balanced “sunlit” look — particularly when shooting in darker hotel rooms during full daylight hours.
This ensured continuity across locations, times of day and room types.
Functional Wellness
Clear visibility of in-room training equipment, branded mats and gym spaces — making the program feel practical and accessible.
Lifestyle Balance
Moments of warmth and recovery — healthy meals, family interactions and city views — reinforcing that wellness integrates naturally into travel.
DELIVERABLES
The final image suite supported:
• Launch marketing for InBalance by Novotel
• Digital and website rollout
• Social and ambassador-led promotion
• In-room training video support assets
• Broader brand wellness positioning
Assets were designed to function as both hero campaign imagery and modular marketing content.
Outcome
The campaign strengthened Novotel’s positioning as a wellness-conscious hospitality brand, aligning with Sally Fitzgibbons’ performance credibility while maintaining accessibility for everyday travellers.
The imagery created a cohesive visual identity for the InBalance initiative — bridging elite athletic performance with practical guest experience
CLIENT FEED BACK:
“The images are amazing! The Team Sally and I love them.”
Jessica ROBERTS.
Marketing manager, Novotel.